Terms of Service

1. Agreement to Terms

By accessing and using EasyCarnet's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

EasyCarnet is a Carnet Preparer - we aid in the paperwork preparation & submitting of Carnets on behalf of Holders (with POA). We are not a law firm and we are not licensed customs brokers.

EasyCarnet provides ATA Carnet application and processing services. Our services include:

• ATA Carnet application processing
• Document preparation and verification
• Consultation services
• Customer support
• Online application submission

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account information
• Notify us immediately of any unauthorized use
• Comply with all applicable laws and regulations
• Use the services only for legitimate business purposes

4. Payment Terms

Our payment terms are as follows:

• Payment is required before processing of applications
• All fees are non-refundable unless otherwise stated
• Prices are subject to change with notice
• Additional fees may apply for expedited services
• Payment must be made through our approved payment methods

5. Intellectual Property

All content on the EasyCarnet website, including text, graphics, logos, and software, is the property of EasyCarnet and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

6. Limitation of Liability

EasyCarnet provides services "as is" and makes no warranties, express or implied. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

7. Service Modifications

We reserve the right to modify or discontinue any part of our services at any time. We will provide notice of significant changes when possible.

8. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms of Service.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

10. Dispute Resolution

Any dispute arising from these terms shall be resolved through binding arbitration in San Clemente, California, pursuant to the rules of the American Arbitration Association.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. We will notify users of any material changes by posting the new Terms on this page.

12. Contact Information

For questions about these Terms of Service, please contact us at:

• Email: support@easycarnet.com
• Phone: (856) 386-7523